DBN000290 - Customer Complaints & Credits Administrator (6 Month Maternity Cover) - Cato Ridge
Purpose of the Job:
Manage customer complaints, returns, warehouse allocation, and credit closures efficiently by coordinating with customers and internal teams to ensure timely resolution.
Required Qualifications:
- Matric (required)
- Certificate or diploma in Finance, Accounting, Business Administration, or Supply Chain (advantageous)
- 2–4 years’ experience in:
- Handling customer complaints
- Credit notes or financial administration
- Returns processing
- Experience using Syspro (required)
Technical Competencies & Experience:
- Manage customer returns, product complaints, and credit-related queries.