Description

• Handle customer inquiries and provide support through various channels.
• Assist in resolving customer issues in a timely and efficient manner.
• Educate customers about products and services to enhance user experience.
• Document customer interactions and maintain accurate records.
• Collaborate with team members to improve service processes.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: Fresh Graduate or 0-2 years of relevant experience.
• Skills and Competencies: Excellent Communication Skills.
• Skills and Competencies: Product Knowledge.
• Skills and Competencies: Negotiation Skills.
• Qualities and Traits: Strong problem-solving abilities and a customer-oriented mindset.