Responsibilities

• Respond to customer inquiries via phone, email, and chat to provide exceptional service.
• Resolve customer complaints and issues in a timely and efficient manner.
• Maintain accurate records of customer interactions and transactions.
• Provide product information and assist customers with order processing.
• Collaborate with team members to enhance the overall customer experience.

Requirements

• Educational Qualifications: Bachelors degree in a relevant field preferred.
• Experience Level: Entry-level (02 years of experience).
• Skills and Competencies: Strong command of the English language; proven customer service skills.
• Qualities and Traits: Excellent communication and interpersonal skills; ability to work under pressure.
• Responsibilities and Duties: A willingness to learn and adapt in a dynamic environment.