About the Role

We are looking for motivated Dutch-speaking Customer Care Specialists to join a dynamic international team in Madrid. In this role, you will be the first point of contact for customers, providing high-quality support and ensuring a smooth customer experience.

Key Responsibilities

• Provide customer support via phone, email, and/or chat in Dutch
• Assist customers with inquiries, issues, and product-related questions
• Deliver accurate information and solutions in a timely manner
• Maintain a professional and friendly tone in all interactions
• Handle customer complaints and find effective resolutions
• Collaborate with team members and other departments when needed
• Ensure customer satisfaction and meet performance targets

What You Get

Contract

• Permanent contract from day one
• 35 hours per week (with opt...