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Customer Care Specialist

Company

Mallinckrodt Pharmaceuticals

Location

Bridgewater, United States

Type

Full-time

Job Title
Customer Care Specialist

Requisition

JR000015826 Customer Care Specialist (Open)

Location

Bridgewater, NJ

Additional Locations


Job Description Summary
As a part of the world class Customer Care Department, the Customer Care Specialist is responsible for Cultivating and maintaining favorable contact with key and major accounts of the organization in an assigned area or territories. Each Account Specialist is partnered with an outside sales representative to build relationships at multiple levels within the accounts to maximize the efficiency of processes.

Job Description


Hours of operations are either 10:30 AM to 7:00 PM and or 10:00 AM to 6:30 PM depending on the business need.



Essential Functions:

+ Manage 40–70 customer accounts, serving as the primary point of contact for orders, inquiries, and issue resolution.

+ Build and maintain c...

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