We are seeking a proactive and customer-focused Customer Care Manager to join PaxeraHealth.
This role will oversee daily customer support operations, ensuring high-quality service delivery and customer satisfaction.
The ideal candidate will lead support teams, improve processes, and collaborate with internal departments to enhance the overall customer experience.
Monitor team performance, provide feedback, and take action on low and high performers.
Conduct weekly meetings to discuss team progress and challenges.
Ensure open communication and foster a positive, collaborative work environment.
Technical Support & Customer Satisfaction: Oversee customer issue resolution, ensuring timely and effective support.
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