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Customer Care Co-ordinator

Company

Cletech Recruitment

Location

johannesburg, South-Africa

Type

Full-time

Minimum Requirements

  • Minimum of Matric/Grade 12 (preferably studying towards a degree or diploma)
  • A completed basic customer communication and/or administration training short course.
  • Minimum of 2 years' experience in a same/similar position.
  • Minimum of 1 - 2 years’ experience using SAP systems (Order entry essential)
  • Minimum of 1 – 2 years’ experience working with export customers

Duties & Responsibilities

Responsible for:

  • Receiving of customer orders – via e-mail, phone, sales rep, customer website and other channels.
  • Accurate processing of and follow through of customer purchase orders (sales orders).
  • Daily backorder report review and action to ensure customers are informed and stock is delivered within lead times.
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