Title: Customer Care Advocate - Cary– Group Life Products

Anticipated Class Start Date: 8/10/26

Location: Cary, NC

Training type: In Person - Training Hours: 8:30-5pm EST Monday-Friday, 30-minute lunch (No time off planned during training until end of nesting.)

• Onboarding: First 3 Days

• Training Dates: 8/10/26 - 10/6/26

• Nesting: 10/7/26 - 10/20/26

After training hours:

•An ability to work during the hours of operation of Monday-Friday 8:00am – 11:00pm EST must be flexible in regard to shifts worked, which may change based on business needs.

• Schedules after training will be determined using ranking system based on performance in training. Temps will bid on available schedules that very throughout all hours of operation, 8:00am – 11:00pm EST. Ranking will be based on Progress Check scores and Behaviour ratings.

Experience Requirements:

•Requires a high school diploma or equivalent is required.

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