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Customer Care Advisor Slovakia / Czech Republic

Company

TVH

Location

Ruda Śląska, Poland

Type

Full-time

Are you passionate about delivering outstanding customer experiences? Do you thrive in a role where you can truly make a difference every day? At TVH, we’re looking for a proactive and customer-focused Customer Care Advisor who will be the trusted first point of contact for our customers and ensure they feel heard, helped, and supported

This will be a temporary contract of 1 year.

Your role and responsibilities 

  • Act as the first point of contact for customer questions, requests, and complaints across different channels.

  • Handle customer data and documentation accurately in our systems.

  • Build strong, long-term customer relationships by thinking along with their needs and identifying growth opportunities.

  • Share valuable customer insights with internal teams to support account planning and continuous improvement.

  • Represent TVH at fairs and events, strengthening customer connections.

  • ...

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