Work Pattern

Week 1
Sun 9-17
Tue 1230-2030
Wed 8-16
Thurs 10-18
Fri 9-17

Week 2
Mon 8-16
Tue 1230-2030
Thurs 8-16
Fri 1230-2030
Sat 8-16

Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering a market leading customer experience. This isn’t just a retail job – it’s a role for people who love pace, graft, and playing their part in delivering our transformation.

We’re looking for fashion-forward, confident people who are passionate about helping customers feel their best, whether that’s through 1 to 1 styling in suits, offering a five-star bra fit experience or a tailor-made beauty routine. You’ll be someone who knows how to build rapport quickly, listens to customer needs, and confidently recommends products both in-store and online.

At M&S, our customers...