The Mission
Turn customer success into a repeatable growth engine.
What You Will Do
Customer Advocacy and References
- Build and manage a pipeline of customer advocates and references
- Run a structured referral program with quarterly targets
- Coordinate case studies and success stories end-to-end, including navigating Legal, Compliance, and management layers to get approvals over the line
- Engage with industry bodies (CIGRE, CEATI, ENTSOE) to build visibility and connections
Content and Customer Proof
- Interview customers, extract the real value, and publish one Pathfinder success story per quarter — independently, without a copywriter
- Keep the website and product pages current with fresh customer evidence
- Create LinkedIn content and targeted outreach that supports pipeline, not follower counts
Webinars and Community