Customer Account Coord.
(On site - Midtown Jalisco, GDL)Responsible for servicing external and internal customer needs and proactively participating in the operation process.Junior- University Degree- From 1 up to 3 years in a similar role is preferred.Key activities and general responsibilities- Receive and process orders/purchase write up- Follow up in a timely matter on a production-ready date with the supplier.
- Close communication with the team for approvals.
- Support Account Managers / Traders with specific accounts.
- Answer customer inquiries.
- Communicate issues/challenges- Support Sr.
Trader, Sales Executives, and Commodities/Account Specialists in efforts to gain and retain customers/vendors including logging appropriate information (e.G., contact information) into CRM.
- Work with sales/purchase contract, call off, order and delivery confirmations, and delivery notes.Knowledge required- Experience in aCustomer Service, and commerce, local l...