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CSR Trade Sales Support / Showroom

Company

Carters

Location

New Plymouth, New Zealand

Type

Permanent full-time

As a Trade Sales Support team member at CARTERS New Plymouth, your role is pivotal in providing essential support and communication to our Account Managers and the wider team to deliver on our sales promises. 

For over 150 years, CARTERS has been instrumental in shaping New Zealand's landscape and fostering the careers of Kiwi tradespeople. We are committed to providing a professional, inclusive, and supportive workplace environment where your contributions are valued and celebrated.


About the role
Alongside your team, you will:

  • Process customer orders accurately and promptly resolve any arising issues to ensure customer satisfaction

  • Collaborate with transportation partners to arrange prompt and efficient delivery to our trade customers

  • Diligently track backorders to ensure comprehensive follow-up and fulfilment

  • Deliver exceptional customer service by swiftly identifying suitable products, preparing and loading c...
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