CSR role | 1 year healthcare BPO experience – HMO day 1

Sagility Philippines B.V. Branch Office

On-site - Quezon City 1-3 Yrs Exp Bachelor Full-time

Government Mandated Benefits

Health Insurance, Life Insurance, HMO

Professional Development

Professional Development

Bereavement Leave, Maternity & Paternity Leave, Sick Leave, Vacation Leave

• Provide exceptional customer service to clients in the healthcare domain.
• Assist customers with inquiries related to their health plans and benefits.
• Resolve issues effectively while maintaining a professional demeanor.
• Document customer interactions and maintain accurate records.
• Collaborate with team members to enhance customer satisfaction and service delivery.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 1 year of experience i...