Customer Service Representative (Voice Account)

Location: Quezon City (Onsite)

Job Summary:

We are seeking enthusiastic Customer Service Representatives for our Voice Account. In this role, you will handle both inbound and outbound calls, ensuring customers receive timely and effective assistance.

Responsibilities:

• Professionally address customer inquiries and concerns
• Provide accurate details about products and services
• Support customers with billing issues, account management, and basic troubleshooting
• Handle complaints and resolve problems efficiently
• Maintain a high level of customer satisfaction through excellent service

Qualifications:

• Senior High School graduate or higher
• Strong verbal communication and listening skills
• Flexible to work on shifting ...