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CS & Commercial Operations Manager Wholesale Emerging Markets Central

Company

Adidas

Location

Cairo, Egypt

Type

Full time

CS & Commercial Operations Manager

Purpose & Overall Relevance for the Organization:


A diverse role in the heart of the business as interface of adidas regional partners connecting them with internal planning team for a variety of commercial services such as managing partners’ portfolio from order to cash cycle, sales and operational planning to drive business excellence and brand positioning.


Key Responsibilities:

  • Overlook E2E Order to Cash Cycle Ensuring timely accurate order entry and release, accuracy of product information, stock availability, pricing, trade terms for EMC Franchise Channel

  • Drive customer satisfaction by consistently delivering high quality service and meeting service fulfillment measures as seen by partner’s lens.

  • Proactive data analytics on customer behavior trend and out of stock risks taking in account inputs from Demand Planning, Sales, Customer and Service Strategy to ensure ef...
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