Mercier Consultancy Group is seeking a Croatian Speaking Hotel Reservations Agent to join our team in Greece. This role offers an exciting opportunity to work in a vibrant international environment with paid relocation support. You will be responsible for assisting Croatian-speaking customers with hotel bookings, providing exceptional service, and ensuring a seamless reservation experience.

Responsibilities

• Communicate effectively with Croatian-speaking clients to understand their accommodation needs.
• Book hotel reservations accurately while providing detailed information about hotels, pricing, and availability.
• Handle customer inquiries, resolve issues, and provide timely solutions to maintain high customer satisfaction.
• Maintain organized records of reservations and customer interactions.
• Collaborate with internal teams to ensure smooth booking processes.

Requirements

• Fluent in Croatian ...