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CRM Executive (Data Analytics & Customer Experience) (Up to $4,400) #NJA

Company

RECRUIT EXPRESS PTE LTD

Location

singapore, Singapore

Type

Full-time

The Job
  • Manage and support ownership benefits and loyalty programs, including partner coordination and customer sign‑ups.
  • Manage Customer Relationship Management (CRM) and Customer Feedback Management (CFM), ensuring timely acknowledgement, tracking, escalation, and closure of customer cases in Salesforce.
  • Act as a coordination point for customer feedback across Sales, Service, Parts, Management, Legal, and Brand Principals.
  • Support CRM and customer experience process improvements through data review and analysis.
  • Provide administrative and operational support for marketing, customer service activities, and events.
  • Perform other ad‑hoc duties as assigned.
Who We're Looking For
  • Diploma or Degree in Business, Marketing, Communications, Data Analytics, or a related field
  • Experience in CRM, customer experience, data analysis, or customer service operations is an advantage
  • Comfortable wor...

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