Country: Finland

How do you create customer journeys that truly make a difference? In this role, you will take ownership of local customer journeys and shape how we communicate with end customers across channels. Your work will directly influence engagement, retention, and overall customer experience.

As a CRM Campaign Manager, you will own, develop, and optimize customer journeys in Salesforce Marketing Cloud, ensuring strong performance and alignment with business goals. While the role has a strong connection to the Finnish market, we are open to candidates based across the Nordics, provided you bring strong Finnish language capabilities.

Your main responsibilities will include:

• Own and continuously improve customer journeys in Salesforce Marketing Cloud, from strategy to execution and performance tracking
• Create and localize high-quality customer communication across channels (email, SMS, etc.), with a strong focus on Finnish l...