About us

DLG is evolving. Across every part of our business, teams are embracing new opportunities and putting customers at the heart of everything they do. Whether you're already part of DLG or thinking about joining us, you'll have the chance not only to be recognised for your skills, but also to build on them and be empowered to do your very best. 

At Direct Line, we know our customers expect simple, brilliant experiences — and to deliver on that promise, we need the right systems in place.

We’re looking for a CRM Activation Consultant who will play a key role in delivering high-quality, data-driven customer communications for Direct Line’s Personal Lines and Commercial insurance products. They will support the planning, build, testing and deployment of campaigns using our Customer Engagement Platform, Braze. The role ensures customer journeys are executed accurately, compliantly and on time while maintaining excellent relationships with stakeholders...