Position Summary
Crew members are responsible for delivering exceptional customer service and high-quality food in a fast-paced restaurant environment. Whether experienced or new to the workforce, Crew members are trained across multiple stations/positions to ensure a seamless guest experience.
Key Responsibilities
- Greet guests with a genuine smile and warm, inviting spirit.
- Provide excellent guest service and meet customer needs in a timely and effective manner.
- Use a headset to take customer orders, receive directions, and/or give directions.
- Accurately capture orders and suggest great additions using menu knowledge.
- Prepare and serve food according to brand recipes and quality standards.
- Follow food safety, general safety, and sanitation protocols.
- Maintain a safe, clean, and well-organized restaurant and dining environment.
- Clean and operate a...