Responsibilities

• Perform outbound call to notify customers of delinquent account regarding outstanding and overdue payment.
• Negotiate with customers to make workable repayment arrangement.
• Explain and clarify with customers on non-payment issues.
• Follow up calls with customers.
• Responsible for keeping records of collection and status of accounts.
• Able to go for field visit if required.

Job Requirements

• Candidate must possess at least SPM and above with credit in major subjects.
• Experience in credit recovery will be an added advantage.
• Excellent communication and negotiation skills.
• Comfortable working with targets.
• Able to communicate in Bahasa Malaysia & English
• Experienced in Microsoft Office applications including Excel, Word, and Outlook.
• Able to work independently with minimal supervision.
• Fresh graduates are ...