The Credit & Collections Manager is an individual contributor responsible for leading credit and collections activities for the Philippines. This role acts as the Country Lead for credit and collections, partnering closely with Sales Leaders and Country CFO to manage customer risk, ensure timely collections, and support business operations. This position plays a critical role in maintaining cash flow, mitigating risk, and ensuring strong stakeholder alignment across the business. What will you do? 1. Accounts Receivable (AR) Management Minimize overdue accounts through effective AR processes and controls. Oversee accurate and timely issuance of customer invoices Ensure proper allocation and reconciliation of incoming payments Monitor AR aging reports and proactively address overdue balances Communicate with customers regarding outstanding invoices and payment follow-ups Investigate and resolve billing discrepancies or disputes in a timely manner Adhoc: Review and approve credit memos, ...