Reconciling complex customer accounts and follow up the variations with sales team and customer.

Performing thorough account analysis, reducing aged debt by communicating and negotiating with customers and managing risk by making arrangements for repayments through problem-solving and creative thinking

Proper reconciliation of customer’s deductions pertaining to Contractual, Non Contractual ,GRV etc.

Releasing the sales orders from the credit block as per the credit policy.

Performs accounts receivable collection, in line with the Credit Control Policies & Procedure of the company.

Liaising with customers, as well as internal personnel including the sales team.

Send out monthly customer statements/letters/invoices as required.

Verify the credit application and submit request to create new customer accounts in SharePoint.

Create new Customer accounts in SAP & Route PRO