Credit Control Officer

Location: Guildhall Walk, PO1 2AL

Start Date: ASAP

Contract Duration: 6+ Months

Working Hours: Mon – Fri, 09:00 – 17:00

Pay Rate: £17.90 per hour

Job Ref: (phone number removed) 



Job Responsibilities

• 
  

  Manage and monitor customer debt, ensuring timely collection of outstanding balances in line with council policies and procedures.

  
  


• 
  

  Chase overdue payments through telephone, email, and written correspondence, maintaining a professional and customer-focused approach.

  
  


• 
  

  Set up, review, and monitor payment arrangements where appropriate.

  
  


• 
  

  Investigate and resolve billing queries and disputes, liaising with internal departments as require...