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Credit Control Officer

Company

Programmed

Location

Christchurch, New Zealand

Type

Full time

  • 40 hours per week
  • $31:73 per hour + 8% accrued leave
  • Join a great supportive team

Key Responsibilities

  • Manage a portfolio of customer accounts.
  • Contact customers by phone and email to resolve payment issues.
  • Negotiate and follow up on payment arrangements.
  • Deliver professional and respectful customer service.
  • Maintain accurate records of customer interactions and payments.
  • Monitor credit risk and escalate issues where needed.
  • Achieve monthly collection targets and reduce overdue debt.
  • Work with internal departments to resolve disputes efficiently.

Skills & Experience

  • Excellent communication skills - written and verbal.
  • Strong customer service skills, with the ability to handle challenging conversations.
  • Previous success meeting collection targets.
  • Ability to work independently an...

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