Responsible for the implementation of the SOPs, training and operations for the department to facilitate smooth customer service and experience in CVSKL to ensure excellence in service delivery and customer satisfaction.
Responsibilities
- Timely collection of outstanding receivables and consistent follow‑up on overdue accounts.
- Preparation and distribution of invoices, statements, and reminder notices for corporate clients.
- Handle customer enquiries, resolve billing discrepancies, and ensure accurate documentation.
- Monitor and track ageing reports, escalate problematic accounts, and support monthly collection reporting.
- Assist in overall credit control processes, including coordination with internal teams and supporting legal/collection actions when required
Requirement
- Education: Minimum Diploma in Accounting/Finance or relevant disciplines.
- Good command of English and Bahasa Malaysia (both...