Job Description
The Credit and Collections Specialist manages customer receivables, supports credit management activities, and delivers high-quality customer service while ensuring timely collection of outstanding balances. This role works closely with customers, sales teams, and credit managers to resolve account issues, release credit holds, and support credit risk management across a defined territory.
Responsibilities

+ Collect customer receivables across the organization and ensure timely payment of outstanding balances.

+ Assist customers with account inquiries and troubleshoot account balance issues in a professional and efficient manner.

+ Support the credit management team by providing consistent coverage for credit-related matters during company business hours.

+ Assist in reviewing and releasing credit holds in alignment with established credit policies and risk guidelines.

+ Develop and maintain strong relationships with cu...