Job Title: Credit and Collections SpecialistJob Description
The Credit and Collections Specialist manages a high-volume portfolio of B2B customer accounts, driving timely collection of outstanding balances while maintaining strong, professional client relationships. This role focuses on reducing delinquency and days sales outstanding (DSO) through proactive follow-up, detailed account analysis, and close collaboration with internal teams. The position is ideal for someone who is curious, adaptable, and eager to understand the reasoning behind processes while contributing to continuous improvement in a dynamic, growing organization.
Responsibilities
+ Manage a high-volume portfolio of B2B customer accounts and ensure timely collection of outstanding balances.
+ Monitor aging reports and proactively follow up on past-due invoices at 30, 60, 90+ days to minimize delinquency and reduce DSO.
+ Initiate and execute collection activities via phone and email, i...