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Courier Operations Supervisor

Company

Certis

Location

singapore, Singapore

Type

Full-time

Duties & Responsibilities
  • Ensure front-office execution of logistics services meets contractual SLA, compliance, safety, and security requirements.
  • Supervise daily operations including manpower deployment, attendance management, and service execution.
  • Conduct manpower planning, demand forecasting, and resource allocation to meet operational requirements.
  • Manage rostering to ensure optimal manpower utilisation and coverage.
  • Oversee staff discipline and conduct interviews.
  • Monitor attendance and enforce compliance with company policies and operational standards.
  • Support establishment of new project, including manpower setup, system readiness, and operational coordination.
  • Prepare and submit incident-related reports to customers, including documentation of root cause and corrective actions.
  • Anticipate operational risks or constraints and implement preventive measures.
  • Ensure ...

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