Country Manager / Director (Shared Service) (Hybrid)

Location: Pasig City (Hybrid)

Schedule: Midshift, Mon-Fri

Position Summary

The Country Manager / Director, Shared Services Operations will lead the Manila Shared Services Center and oversee the delivery of high-quality services supporting global operations. This role is part of the Global Shared Services Leadership Team and is responsible for driving operational excellence, stakeholder management, talent development, and continuous improvement initiatives.

Key Responsibilities

Leadership & Strategy

• Lead the Manila Shared Services Center and support global business objectives.
• Partner with global stakeholders to align operations with business priorities.
• Drive operational excellence, transformation, and continuous improvement programs.

Operations Management

• Oversee day-to-day Shared Services Center oper...