Job Description - Counter Sales Associate (COU )

Responsibilities:

• Present customers upon arrival with the menu, assist in their item selection, take orders and serve food in a timely manner.
• Communicate efficiently with kitchen staff and barista to guarantee customer satisfaction and liaise with other departments to ensure smooth running of operations.
• Arrange table set‑ups before and after each customer according to the brand’s set standards.
• Ensure staff provides friendly, professional, and timely service at all times; report any discrepancies or customer complaints to the manager on duty.
• Collect bill payments from customers and hand them over to the cashier.

Qualifications:

• High School Degree.
• 1–2 years of experience in customer service in a similar role.