Hybrid - Quezon City 3-5 Yrs Exp Bachelor Full-time
Customer Success & Relationship Officer
Empower employees. Strengthen partnerships. Drive financial inclusion.
Are you a people-oriented professional who thrives in engagement, relationship-building, and on-ground activation? Join us and become the go-to champion for our salary loan program across our partner companies.
What You’ll Do
- Drive loan penetration and awareness across partner companies through on-site visits, orientations, and digital activations.
- Build strong operational relationships with HR, payroll teams, and employee supervisors .
- Lead high-impact employee events, orientations, and info sessions to boost visibility and loan adoption.
- Coordinate payroll processing requirements and resolve operational issues to keep the loan journey frictionless.
- Recruit, train, and manage Loan Ambassadors to expand reach...