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Coordinator Digital Channels at MTN Ghana

Company

Confidential

Location

Ghana, Ghana

Type

Full-Time

Contribute to the development and management of myMTN and the other Digital Channels.

Job Role

  • Continuous development of myMTN portfolio

  • Support operational management of myMTN

  • Input to the development of the other Digital channels in collaboration with the other divisions.

  • Support Marketing to ensure all commercial offers are timely delivered on myMTN and the other Digital channels.

  • Delivery of an improved experience for all myMTN customers and increase in revenues generated by myMTN

  • Ensure continuous testing of the app and support to IT ops team.

  • Ensure all digital channels are continuously developed and improved following agreed guidelines.

  • Ensure digital channels have same offers as on legacy channels with additional incentives for customers to drive adoption.
  • Context:

  • Dynamic Technology and Platform business

  • Multiregulation and multifacete...
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