RESPONSIBILITIES

I. JOB SUMMARY/RESPONSIBILITIES:
• Responsible for documentation of the workflow in the charge capture processes. Identifies possible weaknesses in these processes and quantifies net revenue opportunities in the correction of such weaknesses.
• Develops changes to workflow processes and provides education and training to departmental staff to achieve net revenue opportunities.
• Monitors functions and activities to safeguard The Queen’s Medical Center (QMC) against exposure to penalties and fines by ensuring healthcare services are billed accurately and properly at all times.

II. TYPICAL PHYSICAL DEMANDS:
• Continuous: sitting, finger dexterity, seeing, and repetitive arm/hand motions.
• Frequent: speaking, hearing.
• Occasional: standing, twisting body; lifting and carrying usual weights of 15 to 30 pounds; reaching above, at, and below shoulder level.
• Operates computer, telephone, copier and 10-key office equipment.