The Role

Contract Support Team Member – Manchester - 12 Months Fixed Term Contract

40 Hours per week

Monday – Friday

£13.20 per hour

An opportunity has arisen for a contract support team member to join our friendly team. Reporting to the Contract Support Manager, you will be responsible for day-to-day administration of the for the Network Rail contract, ensuring all deadlines are met.

This role is working Monday – Friday based in our Manchester office.

What You’ll Do

• Provide administrational support to the Contract Team ensuring that accurate records are kept.
• Log and report all parking faults directly with equipment maintainers, chase up outstanding jobs/engineers, monitor attendance times for KPI's and create and maintain an accurate tracking database.
• Provide a customer focused service to the customer/client.
• Answer questions and provide information to the customer, the clie...