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Contract Support Manager

Company

Biffa

Location

Lincoln, United Kingdom

Type

Full-time

Contract Support Manager

Location: Lincoln 

The Role

Reporting into the Contract Management Team, the Contract Support Manager will act as the contract's business analyst and performance assurance lead. You will be responsible for ensuring data integrity, managing performance reporting frameworks, supporting compliance activities, and identifying opportunities to improve service delivery across the contract.

Working closely with operational managers, central support functions and clients, you will provide meaningful analysis and reporting that drives informed decision-making and supports the achievement of contractual and business objectives.

Key Responsibilities

  • Ensure operational data is complete, accurate, timely and auditable across all relevant systems.
  • Act as the contract lead for data integrity, working collaboratively with operational teams and central support functions.
  • Implement controls and validati...
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