JD
Acquire and maintain a solid understanding of the complete contract process.
Support all activities related to, but not limited to, customer account management, business
consultation, contract validation and execution, order processing, and provisioning products.
Learn and adhere to company related procedures and processes.
Manage the processing of incoming revenue generating contracts in accordance with established
procedures.
Set up and maintain customer records within systems per established procedures.
Handle incoming queries.
Status reporting.
Work as part of a distributed team to achieve common goals and objectives.
Quarter-end activity.
Business Continuity participation.
System testing.
Project participation.
Work with internal teams including Sales, Legal, Credit, and Deal Desk.
What you need to succeed
Proven experienc...