Role Purpose

To lead a top-tier service operation ensuring excellence in response and follow-up to breakdowns within company KPIs. Develop a skilled technical team that maintains contract machines safely and cost-effectively, ensuring machine availability. Achieve target revenue, margins, and expense control, recover costs from contract abuse and accidents, and reduce customer contract costs by identifying and addressing root causes of failure.

Experience and Minimum Requirements

• Service experience within the same or similar industry.
• Knowledge of relevant legislation regarding health and safety, environmental and labour.
• Relevant computer skills MS Office, Excel, Power Point.
• Excellent Communication (verbal and written).

Duties and Responsibilities

• To visit customer sites and inspect machines.
• To ensure machines are serviced & repaired to company & manufacturers standards an...