Attend to queries from distribution’s representatives and inter‑departmental.
Documentation for reporting purposes (Coaching / Meeting / Joint field work) is managed to ensure accuracy, quality output, and adherence to regulatory requirements.
Providing support to the business development team and the agency force in administrative and business support.
Monitoring of agency KPIs – accuracy, tracking and reporting
Adherence to regulatory and internal guidelines for processing functions
Assist in driving and promoting agency incentives and initiatives.
Support the business development team by organising and minuting the monthly agency leaders' meeting and briefing.
General Administration
Distribute and maintain proper records of all agency documents (i.e. coaching form, monthly meeting form)
Track the completion rate of individual agency representative mon...
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