Job Title: Content Optimisation Specialist
Contract Type: 6-month secondment
Salary Range: £27,300 – £34,000
Location: Hybrid – ideally 2 days a week in any office but can beflexible

Content Optimisation Specialist:

We're looking for a Content Optimisation Specialist on a 6
month secondment to optimise the content used by our customer-facing teams,
ensuring it is clear, consistent and effective. Using data, customer insight
and collaboration, you'll identify opportunities to improve customer
communications, reduce customer effort and support positive customer outcomes.
Working across Operations, Change, Digital and supplier teams, you'll play a
key role in enhancing content performance, supporting front-line delivery and
ensuring communications remain compliant within a regulated insurance
environment.

Main Responsibilities as Content Optimisation Specialist: