Job Description

As a Content Coordinator , your main focus will be to coordinate content for CRM channels. You coordinate CRM content across channels and ensure accurate setup in automation tools. You manage copy and content quality by writing, translating, validating, and reviewing content adaptations.

This on-site role reports into our Marketing Manager and is based out of our Toronto Support Office.

A Day in the Life

Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*

Content Coordination (CRM & Channels)

• Coordinate content for CRM channels (Email, Push and when applicable SMS and Whatsapp) and, when applicable, local own social channels and marketplaces
• For locally planned CRM communication (Email, Push and when applicable SMS and Whatsapp); setup content in Marketing automation tool according to defined plan, based on existing content bl...