CALLING ALL Contact Centre DIALLER ADMINISTRATORS

Reference: DBN -AD-1

Our client is looking for a Dialler Administrator to form part of their forward-thinking and visionary IT department in Constantia Kloof, Roodepoort. You will form part of a successful team and be situated in a bright, arty and busy environment.

As the IT & Dialler administrator, you will play a crucial role in ensuring the smooth and efficient operation of our office environment, supporting a staff contingency of 60+ individuals. Your responsibilities will encompass both administrative and technical aspects, making you an integral part of our team. You will play a key role in managing and developing business campaigns through a blended dialler. The IT & Dialler Administrator will be responsible for optimising performance of the dialler to maximise sales opportunities, and continually analysing campaign and agent performance to identify opportunities to increase contact rates an...