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Contact Centre Consultant (CRT & Correspondence)

Company

Clicks Group Limited

Location

cape town, South-Africa

Type

Full-time

Listing status: Online

Apply by: 2 March 2026

Position summary

Industry: Wholesale & Retail Trade

Job category: Call Centre and Telesales

Location: Cape Town

Contract: Fixed Term Contract

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

We are looking to recruit a Contact Centre Consultant to work within the Marketing department. The role will be based at our head Office in Cape Town and will report to the Contact Centre Team Leader.

To provide problem resolution to enquiries and complaints to the Clicks Group customer through the various customer communication methods including inbound and correspondence.

Job Objectives:

  • Respond to a targeted amount of telephone calls accurately and in a specified time frame, thereby meeting set s...

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