About The Role

ARAG UK Group is expanding and is seeking a Contact Centre Advisor to join our customer‑focused team, supporting our commitment to access to justice.

Based in our Bristol office, just a short walk from Cabot Circus with excellent transport links, you will be working from bright, modern offices alongside experienced and supportive colleagues. This is a fantastic opportunity to build a career with a leading provider of insurance and legal services.

About the role:

In this telephone‑based role, you’ll be a first point of contact for policyholders and business partners, managing calls and emails with empathy, clarity and professionalism.

You will provide guidance, reassurance and accurate information, while working closely with colleagues across our claims, law and legal advice teams to support positive customer outcomes.

This role plays a vital part in the smooth running of our claims and leg...