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Contact Center Spec

Company

22nd Century Technologies, Inc.

Location

Dallas, Texas, United States

Type

Full-time

Payrate: $17.50/hr

Monday - Friday

Temp to perm- yes (3 - 6 months contract then potential to convert FTE)

Onsite for first 2 weeks and then remote

Parking included

High School Diploma

Top Skills- Customer Service, Typing, Computer knowledge. Call Center experience needed. Medical Terminology a plus.

Manager looking for customer service experience; call center preferred; no short tenures on resume; if they worked a contract please state that on profile.



Location:

301 N Washington Ave, Dallas, TX 75246



JOB SUMMARY:

Responsible for professionally and enthusiastically answering incoming calls and electronic requests from patients, family members and other external parties to register new patients, schedule healthcare appointments, answer questions, handle complaints, troubleshoot problems and provide information on behalf of the institution.

WHAT IS EXPECTED (ESSENTIAL FUNCTIO...

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