The Consumer and Customer Engagement Manager is responsible for developing and executing consumer-focused marketing strategies that drive brand awareness, customer acquisition, and long-term loyalty within the aesthetic, beauty, or wellness sector. This role bridges aesthetic marketing, customer experience, and data-driven engagement, ensuring consistent, personalized, and compelling interactions across all consumer touchpoints.

Key Responsibilities

Consumer & Customer Engagement Strategy

• Develop and lead integrated consumer and customer engagement strategies aligned with brand positioning and business objectives.
• Design and manage end-to-end customer journeys across online, in-clinic, and offline channels.
• Identify key consumer insights and translate them into effective marketing i...