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Consultant, Business Change Support (Hybrid Schedule)

Company

Eversource Energy

Location

Westwood, United States

Type

Full-time

Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.). Applicants requiring visa sponsorship to start employment with Eversource will not be considered.
Role and Scope of Position:
The Consultant, is a member of the Business Change Support team supporting Customer Care with planning, developing, and implementing technical solutions. The Business Change Support team is responsible for working with Customer Care, IT and various stakeholders to ensure smooth, defect free and timely delivery of Customer Group projects, enhancements as well as providing support and communication with resolving system issues. With some direction, responsible for assisting with implementation and delivery of resolutions for system support and enhancement capabilities to current backend systems that directly impact critical business goals including company targets and customer satisfaction.
**Essential Functions:**
+ Supports system capa...

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