Job Description

We are seeking an experienced Banquets Manager to lead the delivery of high‑quality events, ensuring seamless execution, excellent guest experiences, and strong commercial results.

Responsibilities

• Take ownership of the end‑to‑end delivery of conferences, meetings, and banqueting events
• Drive event planning and execution through clear and accurate Banquet Event Orders (BEOs)
• Partner with Sales, Kitchen, Engineering, Front Office, and Housekeeping to ensure smooth operations
• Lead, motivate, and develop the conferencing and Food & Beverage service team
• Consistently deliver an exceptional guest experience, maintaining high service and presentation standards
• Proactively manage guest feedback and resolve issues in a professional, timely manner
• Oversee rosters, staffing levels, and labour costs to meet budgeted targets
• Ensure financial accuracy across billing, cash ha...