We are seeking a professional and customer-focused Concierge to support day-to-day operations at a residential property. The role requires delivering a high level of service experience while ensuring smooth front desk operations.

Key Responsibilities

• Welcome residents, guests, and visitors in a professional and courteous manner
• Act as the first point of contact for all resident inquiries, complaints, and service requests
• Coordinate with maintenance, housekeeping, security, and management teams for timely issue resolution
• Maintain a positive and professional relationship with all residents
• Manage front desk / reception operations efficiently
• Handle phone calls, emails, courier deliveries, and visitor logs
• Maintain accurate records of complaints, service requests, and daily activitiesMonitor visitor access and ensure compliance with entry procedures
• Report any suspicious activity, ...